Last modified: 17 January 2023
Please read carefully this Terms of Service before visiting Lolë's website at the following URL: www.lolelife.com (the “Site”).
Acceptance & updates
By browsing on our Site, you acknowledge that you have read and agree to abide unreservedly by the following Terms of Service. IF YOU DO NOT WANT TO BE BOUND BY THESE TERMS OF SERVICE, DO NOT ACCESS THE SITE. Lolë reserves its right, in its sole discretion to update these Terms of Service at any time. The updated Terms of Service will be deemed accepted upon any further use of our Site. Lolë is not responsible for any misuse of the service.
Limitation of Liability
The information contained on our Site are as accurate and reliable as possible, and periodically updated, but can contain inaccuracies or mistakes. If you notice any errors, deficiencies or inaccuracies, or what appears to be a malfunction, please report it by email at firstname.lastname@example.org by describing the issue as precisely as possible (defective web page, undertaken actions, type of OS and browser used, etc.).
OUR MAXIMUM LIABILITY TO YOU FOR ANY LOSS OR DAMAGE ARISING FROM ANY ORDER ON OUR SITE SHALL BE LIMITED TO THE TOTAL PRICE OF YOUR ORDER. LOLË DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OF ANY KIND WITH RESPECT TO THE SITE, ITS FEATURES AND ITS CONTENT NOR THAT THE SITE, ITS FEATURES AND ITS CONTENT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
If you want to order products via the Site, you must also read and agree to our Customer Policies on Returns, Shipping and Exchanges, available here.
We accept Visa, Mastercard and American Express credit cards. Prepaid credit cards or debit cards cannot be used as a method of payment. Your transactions on the Site are protected, and we do not store your credit card information.
When products are on sale or under any other promotions, the offer is only available on our Site. Any offer published on our Site is not valid at LOLË stores, including showrooms or Retailers boutiques. Offers are not redeemable for cash or credit, and not available on prior purchases. Any offer is subject to change without notice.
We guarantee all of our products against manufacturer's defects for one year from the purchase date. As our products are designed for their intended purpose and made in compliance the highest standards in the industry, our warranty applies only to those defects that appear during the intended use of the product. Even if our products fill the highest standards of manufacturing and are well taken care of, normal wear and accidents are inevitable. Thus, the warranty does not apply in case of normal or excessive wear, or in case of accidental breaking. To process a warranty claim, a proof of purchase will be required. For more information, please visit our Customer Service Portal.
Unauthorized reseller notice
LOLË products are sold worldwide to and through a network of authorized Resellers. These resellers have been selected by Lolë as the most qualified to represent our products to you. This network of resellers has been educated to offer the best possible, accurate product and promotional information, and appropriately represent our brand.
Unfortunately for our customers, LOLË's products are, at times, advertised and sold by companies that are not authorized and are not educated and prepared to sell genuine LOLË products. LOLË products obtained by these companies are not purchased from us, but may instead be obtained through a secondary "gray" market. These goods could possibly be defective, damaged, counterfeit products, or even stolen goods. LOLË strongly urges consumers to only purchase from LOLË or LOLË Authorized Resellers. Please visit our Store location page to view a list of authorized resellers.
Please note that LOLË products purchased from companies that are not authorized will not be eligible for any warranty coverage that may be available for products purchased from Authorized Resellers.
The content of our Site, including, but not limited to, trademarks, graphics, images, texts, videos, animations, sounds, logos, gifs and icons, and their formatting are the exclusive property of Lolë, except for trademarks, logos, or content belonging to third parties and authors.
ANY REPRODUCTION, DISTRIBUTION, MODIFICATION, ADAPTATION, TRANSMISSION OR PUBLICATION OF THESE ELEMENTS, EVEN PARTIAL, IS STRICTLY PROHIBITED WITHOUT THE EXPRESS CONSENT OF LOLË AND ANY OF SUCH UNDERTAKINGS BY ANY PROCESS WHATSOEVER CONSTITUTES AN INFRINGEMENT PUNISHABLE BY APPLICABLE LAWS AND REGULATIONS. FAILURE TO COMPLY WITH THESE PROVISIONS CONSTITUTES AN INFRACTION WHICH COULD RESULT IN CIVIL AND CRIMINAL PENALTIES. OWNERS OF ANY CONTENT MAY TAKE LEGAL ACTIONS AGAINST YOU.
NOTHING ON OUR SITE SHALL BE CONSTRUED AS CONFERRING ANY RIGHT, TITLE, INTEREST OR ANY OTHER LICENCE ON OUR SITE, ITS CONTENT, FEATURES OR ANY MATERIAL DOWNLOADED FROM THE SITE. IN ADDITION, WE USE EXTERNAL SOURCES TO BUILD OUR SITE, FROM WHICH WE ACQUIRED THE RIGHTS OR WHOSE RIGHTS ARE PUBLIC.
You agree to indemnify and hold harmless Lolë and its affiliates, officers, employees, agents, and licensors from and against any and all losses, expenses, damages, claims, fines, penalties, costs and liabilities (including reasonable legal fees), resulting from your (or anyone acting under your password or user name) use of our Site, or any alleged violation by you of these Terms of Service, and/or your violation of any law or rights of a third party.
Applicable law and jurisdiction
These Terms and Conditions shall be governed by the laws in force in the Province of Quebec and you and Lolë hereby submit to the non-exclusive jurisdiction of the Quebec Courts.
How you can contact us
If you have any questions or comments about the Site or these Terms of Service or if you wish to make a complaint or report regarding the Site (or its Content), then please contact us by email at email@example.com.
Lolë Brands Canada ULC
450 Rue Ste-Helene
Montreal (Quebec) H2Y 2L2